North America: 1-877-360-1COT - Europe: 01252 851841
Contact

Global Platform Support

CashOnTime offers a formal tiered support program with defined Service Level response times and Support Escalation Processes.

Standard Support

  • Monday to Friday, 9:00 AM EST to 5:00 PM EST.
  • Web, email

ExtendedSupport

  • Monday to Friday, 9:00 AM EST to 5:00 PM PST.
  • Web, email

PlatinumSupport

  • 24/7 , Continuous Interactive Access
  • High-priority phone, web, email

Services

CashOnTime offers additional services to assist in some or all of the following activities:

  • Consulting services, onsite or remote
  • Installation, configuration or upgrade
  • Monitoring or auditing
  • Tuning, optimization or performance enhancement
  • Development or enhancement of customer-specific application interfaces, user interfaces or other customizations

For more information about our Support and Services, please contact us at info@cashontime.com