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    1. The client: risk factor and opportunities
    2. Monitoring client risk: an ongoing approach
    3. Debt collection: essential process organization
    4. Disputes: a strategic challenge for the company as a whole
    5. Promoting collaborative working
    6. Digitalization: getting closer to your client
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    the best practices of "cash culture"

    The Credit Manager and the clients truly start contributing to company performance and establish a process of continuous improvement.

    ✓ Discover, in 6 steps, how to create financial intelligence in your debt collection