Credit and customer risk
Proactively manage your customers’ financial risk
Access all the information you need to make informed credit decisions, reduce losses, and improve cash flow.
Anticipate and effectively manage credit risk
Get a complete view
Adapt your collections strategies
Improve negotiations
Optimize your cash flow
Opt for a comprehensive solution to assess all financial risks
Choose a solution that enables you to assess all potential financial risks, such as insolvency and non-payment, so you can take proactive measures to minimize their impact.
With CashOnTime, you get a 360° view of your customers’ financial information in real time, giving you crucial data for more effective management:
- Real-time calculation of performance indicators (DSO, CEI) and payment behavior indicators (DBT) to assess your customers’ reliability.
- Risk exposure measurement to monitor credit limit overruns for high-risk customers.
- Calculation of customer scoring for an accurate assessment of their creditworthiness.
- Determination of internal credit limits to improve commercial negotiations.
- Access to external credit indicators through connectivity with financial information providers and credit insurers.
- Calculation of customer provisions to anticipate and manage potential uncollectible receivables.
Stay informed in real time and react efficiently
Adapt your collections strategies dynamically thanks to a personalized assessment of each customer’s financial risk.
This targeted approach enables you to adjust payment terms in real time, draw up customized refund plans, and deploy specific collections actions for high-risk customers.
Set up an alert policy to be instantly informed of critical situations:
- Broken payment promise.
- Dispute processing time not met.
- Change in the level of customer risk.
- Customized credit limit threshold reached.
- Significant variations in payment habits.
- Failure of an affiliated company impacting the customer’s solvency.
Manage your credit insurance
Simplify your customer warranty management with CashOnTime connectors.
Save precious time by avoiding errors and tedious data entry thanks to automatic and reliable updating.
- Centralize all necessary information in one place, simplifying access to customer data (named and unnamed), permanent and temporary credit application tracking, utilization and application history.
- Manage your internal credit limits or directional credits by setting your own credit approval thresholds, based on secured warranties, thus giving you total control over the volume of business with your customers.
- Be alerted in real time thanks to configurable alerts, enabling you to react quickly to important changes such as changes in warranties or credit limit overruns.
- Automatic, detailed history of past operations, facilitating full traceability of transactions and simplifying any audits that may be required.
Our customers' testimonials
We use the Risk connector, which tells us in real time which companies to keep an eye on, based on ratings that have fallen. We do not get alerted at the first indication, but regular indicators lead us to propose solutions to our customers in difficulty, so that we can secure payment of our invoices.
Coordinator Sales Administration Group
Ayming
To support the company’s growth, it was essential to gain visibility of our customer risk and implement a real dunning strategy.
Financial Manager
Bulteau Systems
To secure our customer risk, we have chosen to interface Creditsafe’s financial information with CashOnTime. This provides collections specialists with alerts in the event of an increase in customer risk.
Chief Financial Officer
NTT
Our resources on credit and customer risk
Your questions about credit and customer risk
Why manage customer risk?
Managing customer risk is essential to protect company finances by avoiding losses from unpaid receivables, preserving cash flow, and optimizing collections processes. It also strengthens customer relationships by offering appropriate payment terms, while ensuring regulatory compliance. Customer risk management thus ensures the company's long-term stability and viability.
How do you reconcile customer risk management with maintaining good business relationships?
It is essential to strike a balance between managing customer risk and maintaining good business relationships. This can be achieved by communicating transparently and proactively with customers, offering flexible payment options, adjusting credit limits in line with changes in the customer's financial situation, and favoring a collaborative approach to resolving payment issues.
What are the advantages of using CashOnTime to manage credit and customer risk?
Using a specialized solution such as CashOnTime offers many advantages, such as automating credit management processes, centralizing customer information, providing access to real-time data and analysis, reducing human error, improving operational efficiency, and making decisions based on accurate information. A dedicated solution also enables better management of credit limits, collections policies and customer interactions, thus helping to minimize risk and improve profitability.
Credit and customer risk
Proactively manage your customers’ financial risk.
